Keep every AI shopping channel
aligned with your retail policies.
RetailAgentOS helps AI assistants apply the same product, pricing, eligibility and fulfilment rules your business already uses—across every AI shopping experience.
What breaks when AI channels interpret your rules independently
Each AI channel builds its own interpretation of pricing and eligibility rules — and they drift apart.
Fulfilment promises made by an AI agent don’t match what operations can actually deliver.
No one can explain, after the fact, why an AI surface approved or denied a specific customer.
Every new AI integration re-implements the same policy logic, at a different quality bar.
Three outcomes for the enterprise
Consistency
One decision layer sits behind every AI channel, so pricing, eligibility and fulfilment answers are identical whether the question comes from your own assistant or a third-party agent.
Governance and explainability
Every decision carries a machine-readable reason. Operators and auditors can see exactly why an AI surface made the call it made — no black box.
Faster channel enablement
New AI channels reuse the same decision model instead of re-implementing policy logic. Enabling a new surface becomes a configuration exercise, not a rebuild.
A representative decision
Channel asks a question
An AI shopping surface asks: can this customer buy this, at what price, fulfilled how?
RetailAgentOS evaluates policy
It runs your eligibility, pricing and fulfilment rules against the buyer and transaction context.
A governed answer returns
The channel gets a decision and a reason — the same one every other channel would get for the same inputs.
Where this sits relative to your commerce stack
RetailAgentOS is a decision and translation layer, not a replacement for your ERP, OMS, PIM, POS, pricing engine, inventory system, loyalty platform or fulfilment systems. It reads truth from those systems and turns your existing policies into consistent, explainable answers that AI channels can act on — it does not own or replace the systems of record.
Current product maturity
Eligibility, contextual pricing, inventory, quote integrity and the trust/provenance envelope are built and tested — 328/328 automated checks pass today. Promotion stacking, loyalty, restricted-goods enforcement and live multi-tenant infrastructure are designed or planned, not yet production-ready — see the scorecard for the exact line.
See the public scorecard →Ready to test one of your retail policies?
Bring one difficult pricing, qualification or fulfilment rule. See how an AI shopping channel should handle it.